Concrete AI solutions
We build AI solutions, automations, agents and tailored digital services that cut costs and manual work – and at the same time can improve service, decision-making and competitiveness, and even create entirely new business.
From cost savings to new business
The first business case of many AI projects is very simple: could this work be done with less effort and lower cost?
Often the answer is yes. But when the process is being rebuilt anyway, it is worth also asking: could the outcome at the same time be better for the customer than before?
Save
Lower costs.
Improve
More value for the customer.
Create new
New business.
Where can AI create value?
The best AI opportunities are often where people handle a lot of information, repeat the same tasks, search for data across systems, serve customers, or make decisions on incomplete information.
Customer service
Feedback, emails, complaints and support requests are handled manually. We can build an AI agent or automation that:
Reporting
AI and automation can collect the data, combine sources, build the report, spot anomalies, compare trends, draw conclusions and suggest actions.
Before
With AI
Sales
AI can draw on previous quotes, CRM data, product information, price lists, requests for quotation and documentation. The solution can build the first draft quote for the salesperson to review.
Production & data
AI can detect anomalies, analyse production data, forecast, propose optimisation and give practical guidance.
Before
With AI
AI CRM
AI can match customer needs with products, services, properties, candidates, content or other options.
AI agent
Company knowledge may live in SharePoint, CRM, documents, the intranet, instructions and in people's heads. We build an AI agent that knows your own knowledge base.
Visualisation
Generative AI can use your own products, product data, images, customer logos, colours and personalisation.
Documents
The solution can read, extract, combine, normalise, analyse, index and make information searchable.
Tailored systems
If off-the-shelf software forces a company to operate like everyone else, the solution can instead be built around the company's own operating model.
New business
A company may have unique industry expertise, its own method, valuable data, its own service model, or a problem others in the same industry also recognise.
OutcomeA new SaaS service, a licensable solution, a spin-off or an entirely new business.
Better service.
Better product.
Better decisions.
A new competitive edge.
New business.
That is the point where automation becomes business development.
Built in practice
The value of AI only shows in practice. Here are examples of solutions Starmap AI's experts have helped build.
Freservant
How a case flows
Socon
The production view
Real estate brokerage
A company shouldn't have to change its competitive edge to fit a software package.
B2B service company
The best automation doesn't just produce the old report more cheaply. It can create an entirely new service.
Now
Next level
The next level
If a company has:
the solution doesn't necessarily have to stay an internal development project. It can be productised.
Internal problem
Own solution
Competitive edge
Productisation
New market
First you solve your own problem. Then you may notice that the solution has a whole market.
From idea to a working solution
Processes, costs, customers, data and systems.
We assess:
When needed:
We implement the solution and the necessary integrations.
We evaluate:
The best level of automation is not always 100 per cent.
In processes involving money, accountability, safety, customer relationships or exceptions, a human can deliberately stay in the loop.
AI
Human
The goal is not to automate as much as possible. The goal is to build the best way of working.
Where should you start?
It's enough that you recognise a problem, a process or an opportunity you'd like to develop. Together we can find out: